Help Center

Yes. The Max 4 Series and D3M |2nd Generation employs multiple types of braking technologies that allow it to smoothly and quickly slow down and come to a complete stop. This includes integrating both regenerative braking and active braking.

The board also has variable braking strength, which means that you have more dynamic control over braking speed than an on-or-off pre-programmed braking curve used by some other brands.

Due to proprietary circuitry, the board still has effective downhill braking even when the battery is fully charged. When the battery is fully depleted, braking is still possible.

Metropolitan Police London says that we're free to ride as long as we do it sensibly. 
Electronic skateboards are considered as electronic bikes in the UK. 
You can ride anywhere you want like cycle lane. https://www.gov.uk/electric-bike-rules

However, we advise you to wear helmet and safety kits all the time while using it and ride at normal speed and avoid busy streets full of people.

PLEASE CHECK LOCAL RULE AND REGULATIONS FOR MORE DETAILS.

Jeevan Thapa® | 2nd Generation skateboard will come with 2 Year warranty from Germany. 

If you have any manufacturer issues with your board we'll either guide you through online to solve the problem or send you the replacement parts or have your board send it back to Germany to be fixed.

Jeevan Thapa® | 2nd Generation skateboard has level IP 64 which means it's:

6=Dust Tight:           No ingress of dust; complete protection against contact.
4=Splashing Water: Water splashing against the enclosure from any direction shall have no harmful effect.

The board can handle nozzle spray of water shower but if you completely submerge the board. It's not made for that. 

Therefore we don't want to call it- waterproof!
We’ve made several design decisions to make it as water resistant as possible. You can ride through irrigation runoff or the occasional puddle, but we don’t recommend riding in wet conditions - not when it’s raining or right after it has rained - as you may damage the electronics dual hub motors and rust the bearings. Also, it’s extremely dangerous to ride in conditions with reduced traction, both for your board and because of the cars around you.

Fast and Easy way to reach us would be our Facebook Page: @jeevanthapaskateboard

Or alternatively, You can reach us at jeevanthapaofficial@gmail.com